Return my friend amount

Sir, I contacted help immediately after my account was locked on 29 March. Your help staff repeatedly assured me that the evaluation can be completed by 10 July, so I waited patiently and trusted the knowledge they offered.

On 9 July, believing that my account can be restored the subsequent day, I requested my pal to send cash to my Binance wallet so I might pay in your product. He trusted me and transferred the amount. Nevertheless, 10 July has now passed, and the evaluation continues to be not completed.

I'm beneath critical mental stress because this is my good friend’s money, and I solely need to return it to him. Kindly permit the exact amount he despatched to be transferred again to his pockets, or ask a senior group member to resolve my case urgently.

This example happened because your help staff stored giving me an incorrect completion date. I relied on their assurance in good religion. Please understand my state of affairs and assist me return my good friend’s cash as soon as attainable.