6+ weeks frozen (RW00447), promised date missed, now told 'wait 3-4 more weeks' with zero explanation

Frozen stability for six+ weeks (RW00447) — multiple instances opened, no resolution, no clear purpose given

On the lookout for recommendation or visibility on this since Binance help has been getting in circles.

Timeline:

• July 24, 2026 — Acquired funds from an internet affiliate marketing community I work with, paid into my Capitalist.net account.
• July 26, 2026 — Transferred the funds from Capitalist.internet to Binance, converted to EUR, and attempted to withdraw to my French checking account (Revolut). Capitalist.internet doesn't help direct fiat EUR withdrawal, which is why I routed by way of Binance.
• Stability was frozen immediately after the withdrawal try — error code RW00447.
• Informed the freeze would resolve within 24–96 hours. It didn't.
• Was later informed it will be resolved by September 4. That date handed with no update.
• Contacted help again on September 9 — new reply: "inner staff has not reached a definitive conclusion but, advocate monitoring progress over the subsequent 3–4 weeks."
• No e mail or in-app request for documentation has ever been sent to me, regardless of the account being frozen for over 6 weeks.
• I've full documentation of the funds' supply (affiliate network payout confirmation, Capitalist.net transaction history) prepared to offer, but no one has requested for it.

The other situation: because I contacted help by way of multiple separate chat periods, I now have 4 totally different case numbers as an alternative of one steady case — 166475746, 166473852, 168593120, 169008027 — and no agent has been capable of affirm they're linked or which one is "main."

Has anybody handled an RW00447 freeze particularly, or had a case reopened/escalated after being advised to "wait 3-4 extra weeks"? At this point I'm primarily making an attempt to figure out whether that is normal review-queue slowness or something I must be pushing more durable on (formal grievance, regulator route, and so on.), particularly since Binance isn't presently MiCA-licensed in the EU.

Any advice appreciated.